Translate

Strategies, policies and plans

A directory of all of the strategies, policies and plans that support the delivery of local services in Luton, including the Corporate Plan.

Everything we do is guided by one over-arching mission: to eliminate poverty in Luton by 2040. Find out more about Luton 2040.

Jobs, safety, and homes

In the next three years, we will deliver our contribution to eliminating poverty by 2040 through focusing on three of the most important areas for our residents – jobs, safety and homes.

We will do this by using the objectives and key results (OKR) model to drive tangible change. Further details to be set out in our new corporate plan in 2026.

Go to our Corporate Plan 2023 to 2028

Five key strategies

This focus is underpinned by the five broad priorities:

  1. becoming a more child-friendly town
  2. fostering an inclusive and growing economy
  3. being a fair town
  4. being a net zero town
  5. being a town with improved wellbeing

Each of these priorities is governed by a strategy:

All strategies, policies and plans

Home compensation policy

This policy sets out our approach to managing compensation claims and other financial awards and outlines the circumstances in which we may pay compensation to customers, and it should be read in conjunction with our complaints policy.

Homelessness prevention strategy

The Homelessness Prevention Strategy is the first shared homelessness strategy for Luton Council and Luton Clinical Commissioning Group and will be aligned to the local sustainable transformational plans (STPs).

Housing compensation policy

The aim of this policy is to ensure that we have a fair and consistent approach to offering redress and awarding compensation where we fall beneath these standards

Housing management policy

The purpose of this policy is to set out how we acting as a landlord, will carry out the responsibilities as a landlord for social housing.

Housing strategy and action plans

Our housing strategy sets out how we plan to ensure that the local people benefit from good quality, affordable and appropriate housing and services.