The policy explains our expectations and how we will respond to issues around:
- absence and abandonment
- unlawful occupation
- lodgers
- pets
- clutter and hoarding
- pest control
- gardens
For some issues we are guided by law, for others we have discretion in how we act – this policy explains where this applies. At all times it is our primary objective to maintain safe, warm, affordable homes in neighbourhoods that people want to live in. This policy is designed to contribute to this by setting boundaries around what is expected in managing your home and keeping to the conditions of your tenancy agreement.