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Benefits and financial help

Housing Benefit, Council Tax Reduction, Universal Credit, report and manage your benefits online, how benefits are calculated, make an enquiry or appeal a benefit decision, Housing Payments, Crisis and Resilience Fund and other financial help.

Topics

Universal Credit

How Universal Credit works, how to make a claim, if you have received a Migration Notice Letter and guidance for landlords.

Housing Benefit

How to make a claim for Housing Benefits, how they are calculated, Housing Benefit payments and overpayments, supporting documents, change your account details if you're a landlord and make an appeal.

Council Tax Reduction

Find out if you can get a reduction on your Council Tax bill, how it is calculated and how to claim.

Benefit supporting documents

Documents we accept as part of your Housing Benefit or Council Tax Reduction claim and how to upload documents to an existing claim.

How benefits are calculated

What is considered when you make a claim for Housing Benefit or Council Tax Reduction - for example bedroom entitlement, your savings and non-dependant deductions.

Make a benefit enquiry, dispute or appeal

Ask us for a Statement of Reason or a reconsideration of a decision on your Housing Benefit and Council Tax Reduction claim and how to appeal if you are still unhappy with the decision.

Additional financial support

Housing Payments, Crisis and Resilience Fund, Council Tax Exceptional Hardship Reduction, Pension Credits and extra support if you are in severe financial hardship.