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Strategies, policies and plans

A directory of all of the strategies, policies and plans that support the delivery of local services in Luton, including the Corporate Plan.

Everything we do is guided by one over-arching mission: to eliminate poverty in Luton by 2040. Find out more about Luton 2040.

Jobs, safety, and homes

In the next three years, we will deliver our contribution to eliminating poverty by 2040 through focusing on three of the most important areas for our residents – jobs, safety and homes.

We will do this by using the objectives and key results (OKR) model to drive tangible change. Further details to be set out in our new corporate plan in 2026.

Go to our Corporate Plan 2023 to 2028

Five key strategies

This focus is underpinned by the five broad priorities.

  1. Becoming a more child-friendly town.
  2. Fostering an inclusive and growing economy.
  3. Being a fair town.
  4. Being a net zero town.
  5. Being a town with improved wellbeing.

Each of these priorities is governed by a strategy:

All strategies, policies and plans

Rent arrears policy

This policy outlines our housing services approach for preventing and managing rent arrears.

Repairs policy

This housing repairs policy sets out what our tenants and leaseholders can expect from our responsive repairs services, outlining our approach to the reporting and management of repairs, how tenants can hold us to account within these services and what they can do if our service falls below the standard we expect.

Resilience network plan

This plan details our strategy to achieve a defined highway network that is resilient to incidents of severe weather.

Sport and Physical Activity Strategic Delivery Plan

Our delivery plan adopts a whole systems approach to tackle physical inactivity which involves co-production working with local residents, schools, partners and stakeholders at different levels in order to influence change within the system to produce better outcomes.

Succession policy

The purpose of this policy is to provide clarity for colleagues and tenants on the circumstances in which a succession may take place, and who may succeed a tenancy.

Sufficiency strategy

The strategy for meeting our duty to secure sufficient childcare in Luton and achieving our priorities for 2025 to 2030.

Tenancy changes policy

This policy sets out the types of changes a tenant can make to their tenancy, the considerations we take into account when a tenant applies to make a change, the circumstances in which we may refuse a change and how tenants can legally end their tenancies.