Pay your leasehold service charge online
You can pay your service charge online or through housing self-service.
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Pay your leasehold service charge by phone
You can pay your service charge through our automated telephone payment system or by calling our Housing Commercial Team.
Pay your leasehold service charge through your bank
Make a one off payment or set up a standing order through your bank.
Pay your leasehold service charge at a Post Office or PayPoint
You can pay at your local Post Office by cash, cheque or debit card (credit cards are not accepted).
Emergency and temporary accommodation
When we offer emergency and temporary accommodation, types of accommodation, repairs and damages and terms and conditions.
Types of temporary properties
Types of temporary properties we offer and when you need to pay rent to us.
If you refuse our offer of accommodation
What happens if you refuse accommodation from us or we ask you to leave.
Public health funerals
When public health funerals are provided, our responsibilities on carrying out a public health funeral, who pays for it and the public burial register.
If you are in severe financial hardship
Who can apply for Local Welfare Assistance (LWA), how to apply, what happens after you apply and other sources of help.
Your right to buy your council home
As one of our tenants you have a right to buy your home if you have a secure tenancy.