The purpose of this policy is to ensure we place the voice of tenants at the heart of our services, ensuring visibility and accountability through a wide range of opportunities to engage, influence and scrutinise what we do and how we do it.
This policy will be used as an alternative to prosecution and rent repayment orders for certain offences relating to Housing Act 2004 and the Housing and Planning Act 2016.
The purpose of this policy is to set out the specific guidance to ensure the safety of the fixed electrical installations in the properties we own and manage.
Through this policy we aim to provide high quality services, create sustainable communities, and promote pride in our neighbourhoods, demonstrating our commitment to keeping neighbourhoods and communal areas clean and safe.