Contact us for housing assistance
Use our housing advice form to speak to one of our Housing Options team.
We may be able to:
- arrange for you to meet with specialists who are trained to help
- put you in touch with legal experts
- advise you to apply to the courts to remove the person abusing you from the home, or to stop them from having contact with you
- recommend ways to add extra security to your home
If you live in a council or housing association property, you may be able to get help from your landlord to help you stay safely in your home.
If do not need a housing assistance
If you're experiencing domestic abuse, or you think someone else may be experiencing abuse, go to understanding adult abuse and safguarding
In an emergency always dial 999.
Staying safe in your home
If you experience domestic abuse you do have legal rights to protect you in your home. This applies for both married and unmarried households as well as households with children.
We'll do everything we can to help you and advise you on your legal rights regarding staying safe and protected in your home. You should also seek legal advice on your options. We can give you guidance on how to do this.
Find out more about the different types of abuse and how you can get in touch, go to safeguarding adults.
You can also find support in our advice pack.
Read our domestic abuse policy.
If you are a council tenant
As a council tenant, it's a breach of your tenancy conditions to carry out acts of domestic abuse or violence. This also applies if you're living in temporary accommodation provided by us.
If you're experiencing domestic abuse, you should first report this to the police and then to the tenancy officer for your area.
Telephone: 01582 547304
Email: HousingOfficers@luton.gov.uk
We'll discuss all the options available to help you. If your situation is an emergency, then we can discuss ways of keeping you safe.
If you’re a joint tenant
You may also be eligible for assistance under the Homesafe scheme if:
- you're under threat of being made homeless
- you do not have sufficient means to put in additional security
You also have legal rights over your property which the courts will protect.
These include:
- ouster injunction – an order from the court removing a person from your property
- non-molestation order – an order from the court instructing a person not to molest or make contact with you
- property transfer order – an order which transfers property from either one person's name to another or removing a person from the tenancy of the property
- order for right of occupation – an order giving rights to remain in a matrimonial home
If you're not a council tenant and need to find support
Read our advice and support for domestic abuse.
Households with children
There are orders to protect the safety and arrangements for children. These apply to both married and unmarried couples.
These include:
- Parental Responsibility Order – an order deciding who has responsibility for a child
- Residence Order – an order deciding where a child will live
- Prohibited Steps Order – an order restricting parental responsibility
If you need to speak to someone about domestic abuse and your housing situation.