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Repairs and servicing your council home

How to report a repair to your council home, your rights and responsibilities, when repairs are chargeable and when repairs will take place.

Routine maintenance on council homes

We have a rolling programme of improvement to all our buildings in order to ensure they are of a certain standard.

This standard is what the government calls Decent Homes and it expects all social housing to be of this standard. The definition of a decent home is one that is wind and weather tight, warm and has modern facilities. It must:

  • be in a reasonable state of repair
  • have reasonably modern facilities and services
  • provide a reasonable degree of thermal comfort
  • meet current statutory minimum standard housing requirements
  • be free of disrepair
  • structurally stable
  • have a suitable toilet

Read more about details on Decent Homes – GOV.UK.

Work programmes

The following programmes have been produced to give residents an indication of when they may expect works to be completed in their streets.