Council housing maintenance and safety

Topics

What to expect in your council property

Before you move in to your new council property, we will check to make sure your new home is safe, secure, clean and in a good state of repair.

Repairs and servicing your council home

How to report a repair to your council home, your rights and responsibilities, when repairs are chargeable and when repairs will take place.

Fire safety in high-rise residential buildings

What to do if there's a fire, smoke alarms, gas safety and gas servicing in high rise, electrical safety and how to prevent electrical fires, preventing fires in your flat.

Making additions or alterations to your council home

When you can make improvements to your home, improvements that qualify for compensation and how to claim compensation.

Estate management and cleaning service

What we responsible for in relation to rubbish on our land and in our flat blocks, communal gardens, communal land and rubbish disposal.

Antisocial behaviour if you live in social housing

If you're a council tenant experiencing antisocial behaviour, or if a council tenant is carrying out antisocial behaviour against you, we're able to work with other agencies to sort the problem out.

Tenant or leaseholder contents insurance

Protect your belongings with affordable, easy‑to‑manage contents insurance, paid with your rent and designed specifically for Luton Council tenants and leaseholders.

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