Online forms back online
Our online forms are now available and you can submit applications. Our provider, Granicus have investigated and resolved the issue. We'll continue to monitor the system. Apologies for any inconvenience caused earlier.
When you can make improvements to your home, improvements that qualify for compensation and how to claim compensation.
Once you have been a council tenant for 12 months, with no breaches of your tenancy agreement, your tenancy will be made ‘secure’.
As a secure tenant you can make improvements to your home, provided you obtain permission in writing from us before the works begin, and that they are completed to an agreed standard.
You may also be considered to make improvements to your council home if you are:
To claim compensation:
Compensation can be claimed for the cost of materials (but not appliances such as cookers and fridges) and labour costs (but not the tenants own labour). No compensation can be claimed for professional fees (such as architects), or the costs of any relevant planning permission or consent under Building Regulations.
Compensation will be payable to a maximum of £3000 for any one improvement. No payment will be made if the level of compensation is less than £50.
Compensation will not be paid when:
The "notional life" is a set period in years for calculating the amount of compensation owed to a secure tenant who has made approved home alterations, such as installing a new bathroom or insulation, when they leave their property.
If you wish to fit laminate flooring or tiles to the floors in your home you need to obtain permission from us.
You will be responsible for:
If repairs are needed we would make every effort to avoid causing damage, but it is important you are aware that difficulties can arise.