How we prioritise housing needs
How we priortise housing needs if you become homeless.
Search
Apply for housing assistance
How to apply for housing assistance in Luton.
Freedom of information (FOI) requests
What to check before you make a request, make a Freedom of information (FOI) and Environmental Information Regulation (EIR) request online, how we will respond.
What to bring to your housing appoinment
What happens after you've submitted a housing assistance referral to us.
Privacy notices
Our corporate privacy notice on how we handle and share your personal information, including privacy notices for specific services.
Order more clear waste sacks
How to order replacement clear waste sacks for your recycling if you live in a flat.
Public liability insurance
Our statement of public liability and our certificate of employers' liability insurance, how to make a claim.
Leaving prison and becoming homeless
If you’re leaving prison and are homeless or threatened with homelessness, then you may want to seek advice and support from our Housing Solutions service.
If a mortgage lender repossess your home
Before a mortgage lender can repossess your home, there's a number of things they must do before they take your home.
Asked to leave home by friends or family
Support and guidance if you've been asked to leave your home by friends or family.