Refer someone for homelessness support as a public authority
The duty to refer will help to ensure that services are working together effectively to prevent homelessness by ensuring that peoples’ housing needs are considered when they come into contact with public authorities.
The following public authorities have the duty to refer someone if they are homeless:
- prisons
- young offender institutions
- secure training centres
- secure colleges
- youth offending teams
- probation services (including community rehabilitation companies)
- Jobcentres in England
- social service authorities (both adult and children’s)
- emergency departments
- urgent treatment centres
- hospitals in their function of providing inpatient care
- Secretary of State for defence in relation to members of the regular armed forces
For more guidance on the duty to refer process, read the guide to duty to refer – GOV.UK.
Submit a duty to refer form
Fill in the duty to refer form.
Send the form to our email address.
Email: dutytorefer@luton.gov.uk
After you've submitted the referral
We will investigate and establish whether the person should submit a full housing application.