When you can apply for assistance
If your homelessness is not successfully prevented or relieved, we can provide help and support if you:
- are still homeless and eligible for assistance
- are in priority need
- are not intentionally homeless
- have a local connection with Luton
- are British or an Irish citizen
- have settled status under the EU settlement scheme
- have indefinite leave to remain
- have recognised refugee status
If you are from outside of Luton
If you do not have a local connection with Luton, and you have one with another area in England, we may refer your application to that area (if it is safe to do so).
Target groups and advice
We have a responsibility to help particular types of people including:
- those who are leaving prison
- ex-armed forces personnel
- those who are being discharged from hospital
- care leavers
- people suffering from mental health
- anyone suffering from domestic abuse
If you are intentionally homeless
We do have a statutory duty to provide you with housing if you have become homeless intentionally. This means you have become homeless because of something you have deliberately done or failed to do. Being intentionally homeless means you have:
- been evicted because you did not pay your rent when you could have done
- given up suitable accommodation without a good enough reason and have nowhere else to live
If this applies to you, we:
- can still assist during the prevention or relief duty period
- will complete a personal housing plan with you to agree the reasonable steps for you take to prevent you from becoming homeless
If you are found to be intentionally homeless, we encourage you to engage with us during the prevention and relief stage of support to avoid a negative final decision.