Gas safety and gas servicing in high rise
If you smell gas:
- open all the windows
- do not turn on any electrical appliances or lights
- leave the property and call the National Grid to report the gas leak
If you have gas central heating in your flat
We will need access to this to carry out the annual gas safety check. This is to make sure that any gas appliances installed by us are safe.
If gas appliances are faulty this can lead to carbon monoxide poisoning which can kill.
Gas servicing
The Building and Technical Services (BTS) will notify you when your gas servicing is due with details of who the contractor is and an appointment date and time.
If this appointment is not convenient we’re happy to change it.
Appointments are available Monday to Friday, from 8am to 8pm and on from 8am to 12pm on Saturdays.
The gas service includes a test to make sure that your smoke alarm is working. Gas servicing is a legal requirement and is to protect you and your neighbours. If you do not allow access to do this then we’ll take legal action against you.