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Request personal data we hold about you or someone else: step by step

How to submit a subject access request (SAR) to access personal data that we hold about you.

Under data protection legislation, you have the right to ask to see personal data we hold about you.

This is commonly known as making a subject access request (SAR), which gives you the right to:

  • find out whether we are processing your personal data
  • access that personal data
  • receive additional information (known as 'supplementary information'), which usually reflects what is in our privacy notice

For more guidance go to getting copies of your information (SAR) – Information Commissioner's Office.

Go to our SAR policy and procedure for more on how we process and handle:

  • your requests
  • requests made by someone other than the person who the information is about, including children
  • requests for information about people who are deceased

Steps

  1. What you should include in your request

    Information you should include when making a subject access request.
  2. Submit a request

    How to submit your request.

  3. After you submit a request

    How long it takes and how you'll receive the information you requested.

  4. If you are not satisfied with our response

    Request a review of a decision and what to do if you do not receive a response.