Freedom of information exemptions and Environmental Information Regulations exceptions
Although we may hold information, it does not necessarily mean we can disclose it to the public.
We may need to withhold information by applying an exemption (FOI) or an exception (EIR) if the information:
- breaches privacy
- encourages and/or enables crime
- negatively impacts public safety
- significantly disrupts service delivery
When withholding information, we'll write to you telling you why. It may be that we can advise you on how to amend your request to enable disclosure of other information you may find relevant.
If you're not satisfied with our response
You can request an internal review if:
- we were late responding
- you don’t agree with the exemption/exception applied to withhold disclosure
- you are not satisfied with our response to your request
Details on how to request an internal review will be included in our response to your request.
We aim to acknowledge your request for an internal review within three days and complete the review within 20 working days. However, this may be extended to 40 working days if the review is complex. Where an extension is to be applied, we'll write to you as soon as possible to inform you.
If you're not satisfied with the outcome of the internal review
If you're not satisfied with the outcome of the internal review, you can complain to the Information Commissioner’s Office (ICO).