How to report antisocial behaviour, problems with neighbours, problems with trees and hedges, Public Space Protection Orders (PSPOs), community triggers.
It is usually helpful to make an informal approach to the person causing the problem that may be due to difficulties in communication or differences in lifestyle. Try to speak with your neighbour and explain the problem.
If the council gets involved by contacting your neighbour, this may make the situation worse if you have not first tried to resolve things.
Neighbour disputes can be difficult with counter allegations make further action problematic.
If the neighbour is not a council or social landlord tenant then the Priority Antisocial Team will investigate the complaint. We will listen to both parties and carry out a full investigation before deciding what action (if any) can be taken. With counter allegation, taking a case further can be difficult without independent evidence.
If you are experiencing problems with a noisy neighbour, it is usually best to try speaking to them first, as they may be unaware that they are causing a disturbance.
If the problem continues, the council can provide assistance by contacting the neighbour and offering advice while keeping your identity confidential where possible. Persistent complaints may be investigated by the Environmental Protection Team, which will assess whether a statutory noise nuisance exists.
If a nuisance is confirmed, an Abatement Notice may be issued requiring the noise to stop, and continued breaches can result in enforcement action, including the seizure of noise producing equipment and prosecution leading to fines.
You can find further information and advice on dealing with a noisy neighbour by following the link below.
Get help with a noisy neighbour
Email: communitysafety@luton.gov.uk
Telephone: 01582 510 330
