What a community trigger is
The antisocial behaviour case review, also known as the community trigger, is a process set out in the Antisocial Behaviour, Crime and Policing Act 2014. It allows residents anywhere in Bedfordshire to ask for their case to be reviewed when repeated reports of ASB have not led to a satisfactory outcome.
What happens
Only basic information is needed to begin. Someone else can help you complete the form if needed. Requesting a review brings the council, police and other agencies together to look at what more can be done to address the antisocial behaviour affecting you.
You will be able to speak with the organisations involved, ask questions, make suggestions and take an active role. You can stop the process at any time. The review focuses on the current situation rather than past actions taken by agencies.
Reporting incidents
You can request a review if you have reported at least three separate antisocial behaviour incidents within a twelve‑month period and the issue remains unresolved. Incidents must have been reported within one month of occurring, and reports made to several agencies at the same time count as one incident. Diary sheets used during investigations do not count as reports.
Case review criteria
A case review will normally be carried out if:
- three separate incidents have been reported within twelve months
- the request is made within six months of the most recent incident
Even if these criteria are not fully met, a review may still be considered if the behaviour is persistent, causing or likely to cause harm, or if previous responses have been inadequate.
You will receive confirmation of your request within five working days. If the threshold is met, the first meeting will take place within 28 days.
You can then complete the online form or request a paper version.
Apply for an anti-social behaviour case review
If your request does not meet the threshold, or if you are unhappy with the outcome of the review, you can appeal.
Appeals are heard within 15 days of being received
Each year, we publish information about antisocial behaviour case reviews. These reviews help agencies work together to find solutions for victims and focus on what further action can be taken.
Contact information
You can start the process in several ways, including online, by phone, by letter or by asking for help in person.
If you need support completing the form, our contact details are available at the bottom of the page.
Email: communitysafety@luton.gov.uk
Telephone: 01582 546000