Intermittent telephone issues
We are currently experiencing issues with our telephone lines. This is being investigated urgently and we apologise for any inconvenience this may have caused you. We will provide updates as soon as possible.
Bin collections
Check your bin collection day, order replacement bins and waste sacks, uncollected bins, report a missed collection, types of bins and what goes in each bin, assisted collections.
Request an assisted bin collection
You can request an assisted collection if you are unable to take your wheeled bins to the kerbside due to:
- reduced mobility
- serious long-term illness
- disability
This service is only available where no-one in your household is able to move the bins.
Call us to request an assisted collection.
Telephone: 01582 510 333
After you have applied
Once we receive your application for an assisted collection, a collection supervisor will visit you to assess your needs.