Online forms back online
Our online forms are now available and you can submit applications. Our provider, Granicus have investigated and resolved the issue. We'll continue to monitor the system. Apologies for any inconvenience caused earlier.
High hedges complaints quick guide
Guidance on making a complaint about a high hedge.
Reaching a decision
There is no timetable for us to reach a decision on a high hedge complaint. However, a 12 week period should be a sufficient length of time in which to deal with a complaint.
In reaching a decision, we will need to decide:
- whether the height of the hedge is adversely affecting the complainant’s property
- if the height of the hedge is adversely affecting the complainants property:
- how severe is the impact
- is this sufficient to justify action being taken to remedy the situation