Before making your complaint
You are required to have taken ‘all reasonable steps’ to try to settle your hedge dispute before making a formal complaint to us. If you are being affected by someone else’s hedge, the best way to deal with the issue is to talk to them about it.
It is in both your interests to try and sort things out. Remember that you have to continue to live near each other and so it is better if you are on good terms. Calling in the council or going to court might make matters worse.
Advice and guidance
To help you deal with the situation, the Department of Communities and Local Government has produced leaflets to act as a guide to help you agree what is right for you and your neighbours and on how to complain to the council.