Private tenants, homeowners and landlords

Topics

Private sector housing payments

You can make a payment online for many of our private sector housing services.

Landlords

Private sector housing payments, rented property licensing, make a landlord enquiry, housing advice for landlords.

Owning an empty home

How to report an empty home, help and support if you own an empty home and want to reinstate its use and how to contact our Empty Homes Officers.

Repurchase of former council properties

If you purchased your property under the Right to Buy Scheme on or after 18 January 2005 and wish to dispose of the property within ten years of purchasing it, then you must first offer the property to us.

Report repairs in a private rented property

If your landlord will not repair your home, home and garden maintenance, keeping warm, adapting your home if you have a disability, how to rent and dealing with drain problems.

Home safety, wellbeing and support

Find sheltered housing, domestic abuse support, financial help, grants and funding, adapting your home, pest control, energy advice.

Private sector housing enforcement

Examples of occasions where we have worked with tenants to make sure landlords do no get away with breaking the rules.

Rogue Landlord Project

The Rogue Landlord Project is an initiative by Luton Borough Council, in partnership with the Bedfordshire Fire and Rescue service, Bedfordshire Police, the Luton Law Centre and the Luton Citizens Advice Bureau.

Renters Rights Act 2025

The Renters’ Rights Act 2025 received royal assent on 27 October 2025, introducing major reforms to England's private rented sector in stages.