Online forms back online
Our online forms are now available and you can submit applications. Our provider, Granicus have investigated and resolved the issue. We'll continue to monitor the system. Apologies for any inconvenience caused earlier.
Your council tenancy agreement explained
Find an example of a tenancy agreement, assured shorthold tenancy (AST) and a breakdown of what the agreement covers; along with the tenants' handbook.
Repairs and improvements (sections 20 to 41)
Our responsibilities including which structural and internal repairs we’re responsible for.
Your responsibilities including which:
- improvements and repairs you are responsible for
- how to report repairs and when you might need to pay for repairs
The 'your rights' section outlines your right to have repairs done on time and which improvements you have a right to make if you have a secure tenancy and our written permission, like changing windows and doors.