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What happens if you do not pay your rent

If you're in arrears with your rent or service charges, get in touch with us straight away.

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If you are struggling to pay your rent

This new year, we’re launching our Smart Up Your Rent campaign — designed to help you make the most of your income and discover easier, smarter ways to manage your rent.

If you're finding it hard to keep on top of your rent, you’re not alone. We understand how stressful money worries can be, especially after the festive season.

That’s why we’re offering extra support through our money maximisers to help you get back on track, maximise your income, and feel more confident about managing your rent in 2026.

What is included

Our income maximisation and rent support offers:

  • telephone, town hall, or home visit appointments
  • help applying for benefits and discretionary payments
  • budgeting tools and self-help kits
  • tailored support plans to ease financial pressure

How to get started

Firstly, you can find out how much benefit you are eligible for on the Better Off Calculator.

After you have completed this, let us know or alternatively fill in our income maximisation and rent support request form.

Start now

If you prefer to speak to someone

You can call us and ask for a income maximisation and rent support appointment.

Telephone: 01582 547794