Ways to pay your rent

You can pay your council housing, temporary accommodation and council garage rent by phone through out 24 hour automated telephone system.

Our council rent responsibilities

We will:

make sure you understand your responsibility to pay your rent on time and offer advice when you sign up for a tenancy
give you at least 28 days’ notice of any changes to your rent
send you rent statements twice a year
contact you within 14 days if you get into rent arrears
offer debt advice, assist in making claims for benefits and provide support to maximise income
discuss and make arrangements to pay rent and outstanding rent arrears for your current rent account
discuss and make arrangements to pay outstanding rent arrears for rent accounts that are former because you have moved out
call, write and visit you to discuss any problems before taking legal action for non-payment of rent

Telephone: 01582 547794
Email: HousingRent@luton.gov.uk

Telephone: 01582 546226
Email: TAIncomeTeam@luton.gov.uk