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Ways to pay your rent

You can pay your council housing, temporary accommodation and council garage rent by phone through out 24 hour automated telephone system.

In this section:

Set up a Direct Debit

Direct Debit is the simplest, safest, most secure and reliable way to pay your rent to us. It allows you to:

  • not forget to pay as it is sent by your bank on the date you have chosen
  • add money you owe to your payments helping you to manage your debts
  • you keep control because of the Direct Debit guarantee

Choose your payment option

Our payment options are:

  • weekly
  • monthly on 1, 8, 15, 20, 25 and 28

Phone or email us

To set up a Direct Debit you can call or email us with your bank details.

Telephone: 01582 547983 or 01582 547982
Email: rentaccountsteam@luton.gov.uk 

Send us a Direct Debit mandate form

Alternatively, you can download and complete the Direct Debit mandate form and return it to the address on the form.

Direct Debit mandate form for housing rent (PDF, 309.98KB)

After you've set up a Direct Debit

We will write to you confirming your payments and when they will be taken from your bank account. If the amount you have to pay changes, we will write to you advising you of the new amount and when the new payments will begin.