Online forms back online
Our online forms are now available and you can submit applications. Our provider, Granicus have investigated and resolved the issue. We'll continue to monitor the system. Apologies for any inconvenience caused earlier.
You will need to check the condition of the property before you exchange to a new council home and are responsible for any non-standard items.
You will take on the new property in the condition you find it, including:
You will be responsible for any non-standard items, such as:
You will become responsible for any alterations, disrepair or damage caused by the previous tenant.
It's a good idea to visit the property a few times at different times of the day and night.
An exchange will be at no cost to the council.
You will also be required to pay a minimum of two weeks rent in advance.
Before you can exchange properties, a tenancy officer will have to visit your home to do an inspection.
If there are any repairs or removals, you'll be sent a letter of what needs to be done. You'll be responsible for arranging any removals or repairs before the exchange can go ahead.
Repairs must be fixed before an exchange or confirmation in writing that the incoming tenant is accepting responsibility.
An exchange will not take place until all repairs are successfully completed.
If you know that things need doing, you should sort these out before you agree to a mutual exchange.
You can contact the tenancy officer again to do another inspection. However, if the incoming tenants are willing to take on these repairs this can be arranged by both parties with an agreement in writing.
You need to be careful when deciding whether to carry out an exchange because you will be accepting the property ‘as seen’. We will not carry out additional work or bring the property up to our usual lettable standard if it falls short of this.