Before submitting your request:
- check the information you can request
- be specific about the information you want, including relevant dates, locations, subject areas and context
- narrow your request where possible, such as by telling us what you do and do not want, for example you want to know about social housing, but only where it is used for temporary accommodation
- avoid broad or open-ended wording
- consider whether exemptions or exceptions are likely to apply and whether refining your request could avoid them
Make sure your request is valid
Freedom of Information requests must be in writing and include:
- your real name (not a name you are sometimes known by)
- a contact address, such as your email or address
- a clear description of the information you want
Environmental Information Regulation requests must include your contact details and describe the information you want.
Submit your request online
Use our online form to submit a request.
When we may charge you
Most requests are free, but we may also charge you for some types of information, for example in relation to:
- local land charges
- planning
- House in Multiple Occupation (HMO) register and floor plans
- building control
- CCTV
- contaminated land
However, if it is reasonable for us to do so we may also charge for:
- printing
- photocopying
- postage
We will tell you if any fees apply once we have reviewed your request and the matter will be placed on hold pending receipt of payment.