Intermittent telephone issues
We are currently experiencing issues with our telephone lines. This is being investigated urgently and we apologise for any inconvenience this may have caused you. We will provide updates as soon as possible.
How to apply for a concessionary travel pass for travelling on public transport, including pensioner and disability smart cards.
The English National Concessionary Travel Scheme offers free travel on local public transport for people of pensionable age and those with an eligible disability.
The qualifying age for a concessionary bus pass is the same as the pensionable age of UK residents.
To check your date of entitlement, go to check your State Pension age – GOV.UK.
To qualify automatically on the grounds of a disability, you must receive one of the following:
If you receive none of the above you may still be eligible to apply.
Telephone: 01582 547256
Email: buspass@luton.gov.uk
We have a duty to protect the public funds we administer, and to this end may use the information you have provided in respect of your bus pass application, for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes.