Thursday 22nd November 2018
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Concessionary fares

Sub heading

The English National Concessionary Travel Scheme offers free travel on local public transport for people of pensionable age and those with an eligible disability.

It allows pass holders off peak travel, for free all over England on local bus services.​

Am I eligible to qualify?

Pensioner smartcard

The qualifying age for concessionary bus passes is the same as the pensionable age of UK residents.
To check your date of entitlement, please visit www.gov.uk/state-pension-age.​

Disability smartcard

To qualify automatically on the grounds of a disability you must receive one of the following: 

  • Higher Rate Mobility Component of Disability Living Allowance (HRMCDLA)
  • Personal Independence Payment (PIP), where the applicant has been awarded at least eight points against either the PIP 'moving around' and/or 'communicating verbally'
  • Blue Badge
  • War Pensioners Mobility (WPC) Supplement
If you receive none of the above you may still be eligible to apply. To find our full eligibility guidelines, view the concessionary fares scheme 2018-19​ and DfT guidance on eligible disabilities​ documents.

How much is a renewal or replacement card?

Renewal smartcard

Expired smartcards can be renewed free of charge. Please note - only pensioner smartcards can be renewed online. Disability smartcards must be renewed by visiting the town hall.

Renew your pensioner smartcard online now

Replacement smartcard

As of 1 January 2017, the replacement smartcard charge is £13. Please note - only pensioner smartcards can be replaced online. Disability smartcards must be replaced by visiting the town hall.​​​​​​​​​​​​​​​​​​​​​​​​

Replace your pensioner smartcard online now​​​​​​​​​​​​​​

How do I apply?

Concessionary travel notice 2018-19

The concessionary travel statutory notice 2018-19 document contains details of how we manage the English National Concessionary Fares Scheme for the period of 1 April 2018 to 31 March 2019.
 
Details of the 2017-18 scheme which is still in place until April can be found under downloads at the bottom of the page.

National Fraud Initiative (NFI) Fair Processing

We have a duty to protect the public funds we administer, and to this end may use the information you have provided in respect of your bus pass application, for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes.


Visit our NFI page for more information.

 

 Downloads

 
 

 Contact information

 
Concessionary fares
Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 01582 547256
Contact us