Tuesday 11th August 2020
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Concessionary fares

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The English National Concessionary Travel Scheme offers free travel on local public transport for people of pensionable age and those with an eligible disability.

It allows pass holders off peak travel, for free all over England on local bus services.

Am I eligible to qualify?

Pensioner smartcard

Disability smartcard

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How much is a renewal or replacement card?

Renewal Smartcard

Expired smartcards can be renewed free of charge. Please note - only pensioner smartcards can be renewed online. Disability smartcards must be renewed by visiting the town hall.

Renew your pensioner smartcard online now

Replacement smartcard​

As of 1 January 2017, the replacement smartcard charge is £13. Please note - only pensioner smartcards can be replaced online. Disability smartcards must be replaced by visiting the town hall.

Replace your pensioner smartcard online now

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How do I apply?

Pensioner smartcard

Disability smartcard

Other smartcards

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Consessionary travel notice

The Concessionary Travel Statutory Notice contains the details of how we manage the English National Concessionary Fares Scheme for the mentioned financial year. The Statutory Notice for 2019/2020 and 2020/2021 is as below. Please be advised that the scheme and the services may be affected by the current Coronavirus pandemic!

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National Fraud Initiative (NFI) Fair Processing

We have a duty to protect the public funds we administer, and to this end may use the information you have provided in respect of your bus pass application, for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

Visit our NFI page for more information.

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 Contact information

Concessionary fares
Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 01582 547256
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