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Penalty Charge Notices (PCNs)
How to pay or appeal a Penalty Charge Notice (PCN), charges and discounted charges, PCN text message scams and QR code parking payment scams.
Appeal a Penalty Charge Notice
Full details on how to appeal a PCN, including the grounds upon which an appeal can be made, are included on every PCN we issue.
In addition, we'll send a form which explains in much more detail the information contained on the notice sent to you.
When you submit an appeal online, you can see photographs of the parking offence.
After you have made an appeal
We will write to you with the outcome within 56 days of receiving your formal appeal. If we accept it you will not have to pay anything.
If we reject it, you can appeal to the independent Traffic Penalty Tribunal (TPT).
If you make your challenge within 14 days of the date when your PCN was issued and your challenge is rejected, the discount period will be reset for a further period of 14 days from the date of the rejection letter.
Appeals in writing
You can also make an appeal by contacting us:
Email: parking@luton.gov.uk
You must include the PCN number.