Reporting tenancy fraud

It could be tenancy fraud if you know:

• someone who is in a home who is renting it out without permission
• someone who got their home by giving false information
• someone who is living somewhere else (someone else may be living at the property or it may be empty)
• a council property where you have noticed that people seem to move in and out on a regular basis
• that an elderly resident has gone into a care home or has passed away, but other family members have moved in
• if the tenant has gone to live with a new partner and leaving their grown up children at the property
• if the property has been empty for a long time or do you only see the tenant popping back to collect the post but is not living there

Any of these reasons could be using up valuable housing accommodation and depriving families and vulnerable people who are on the waiting list.

Information you provide

Any information you give us will be treated in the strictest of confidence and your identity will be protected. You can report the suspected fraud anonymously but please give us as much information as possible to help our investigations. The more information that we have the better the chance we have of stopping it.

If you are happy to disclose your contact details then this may help if we need to contact you for more information or to clarify something you have told us.

Report to us

You can either:

• call or email your tenancy officer
• email our Tenancy Fraud Team

Email: tenancyfraud@luton.gov.uk