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Apply for a council or housing association home

Who can apply for council housing, how to get onto the housing register, supporting documents you need to provide, if you have a change of circumstances and if you disagree with our decision.

There’s a limited supply of council and housing association homes in Luton and this means that most people who join the register won’t receive an offer of housing. Unfortunately, even those with the greatest need could be waiting several years before being offered a home.

If you already live in a council or housing association home, you can apply for either a transfer or exchange of your home.

Who can apply

Anyone over the age of 18 is eligible to join the housing register unless you have:

  • done something in the past that means you may not be a good tenant – for example you’ve committed a serious crime or been found guilty of antisocial behaviour
  • recently arrived in the UK or your immigration status means you are not eligible to join the housing register

You can get immigration advice if you are unsure of your immigration status or don’t have the documents to prove it.

Before you apply

Before you apply you will need to provide:

  • evidence to support your application – If you don't provide these documents we won't be able to process your application
  • a housing medical form – if you have a medical condition or disability that means your current home is unsuitable for your needs and/or will affect the type of property you need to move to

Submit a medical form

Find out what documentation you will need to support your application.

Complete the housing register application form

Apply online.

Start now

After you have applied

We will write to let you know where your application sits on the priority list, as well as telling you how to bid for vacant council or housing association homes.

If you are not happy with the decision, you can ask us to review our decision or you can appeal against it.

If your circumstances have changed

If your circumstances have changed since you originally applied for housing (for example, if somebody has joined or left your household or if your income has changed) you will need to let us know by completing our online housing change of circumstances form.