Online forms back online
Our online forms are now available and you can submit applications. Our provider, Granicus have investigated and resolved the issue. We'll continue to monitor the system. Apologies for any inconvenience caused earlier.
How to transfer your council home, how we allocate homes, what you need to provide and how to appeal if you disagree with the outcome of your application.
If you live in a council home in Luton and need to move, you can apply to us for a transfer of accommodation.
We prioritise applications from tenants:
But a shortage of council and housing association homes means we won’t be able to help everybody who applies.
This means you should consider all other housing options available, including the possibility of a mutual exchange with another council or housing association tenant.
Find out more about mutually exchanging a council home with another tenant.
If you need to move because of an emergency situation then you should contact your housing officer immediately.
Before you apply you will need to provide:
Find out what documentation you will need to support your application.
All other tenants wishing to apply for a transfer will need to complete the online housing register application form.
We will write to let you know where your application sits on the priority list, as well as telling you how to bid for vacant council or housing association homes.
If you are not happy with the decision, you can ask us to review our decision or you can appeal against it.
If your circumstances have changed since you originally applied for housing (for example, if somebody has joined or left your household or if your income has changed) you will need to let us know by completing our online housing change of circumstances form.