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Subject access request policy

Our policy on handling subject access requests.

Section 45 of the Data Protection Act 2018 and Article 15 of the UK General Data Protection Regulation (UK GDPR) give individuals rights of access to their personal records held by Luton Council (the council). Requests of this nature are commonly referred to as a Subject Access Request (SAR) also known as a Data Subject Access Request (DSAR).

Subject access is a fundamental right for individuals. But it is also an opportunity for the council to provide excellent customer service by responding to SARs efficiently and transparently and by maximising the quality of the personal information we hold. This Policy explains how the council will fulfil its obligations under the legislation.

Make a subject access request