Environment Agency
The Environment Agency is the national organisation responsible for protecting the environment from risks such as flooding and pollution. They:
- set the national strategy for flood and coastal erosion risk management
- support and advise local councils
- manage flooding from the main rivers
In Luton, the Environment Agency is responsible for flooding from:
- the River Lea
- Houghton Brook
- Cat Brook
- Lewsey Brook
- Mill Stream
You can use their tool to check for flood alerts and call Floodline, available 24 hours, 7 days a week.
View flood alerts and warnings – GOV.UK
Telephone: 0845 988 1188
Thames Water
Thames Water is responsible for the public sewer network in Luton. Flooding can occur from:
- foul water sewers
- surface water sewers
This can happen when:
- sewers become blocked by fat, oil or grease
- large amounts of rainwater enter the sewer system during heavy rainfall
Thames Water provides guidance on:
- who is responsible for different types of sewer flooding
- what to do if wastewater flooding affects your property
- how to report pollution or sewer flooding