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Report an issue with a road, a street or your environment

How to report an issue with a road, a street or an environmental issue where you live, what you can report, what happens after you submit a report.

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After you report an issue with a road or street

We aim to fix:

  • potholes deeper than 50mm or residential roads within 24 hours of assessment
  • potholes deeper than 30mm on main roads within 24 hours of asessment
  • damaged pavements greater than  20mm within 24 hours of assessment
  • street lights within five working days unless there is a problem with the electricity supply, which could take longer
  • blocked drains that result in flooding within 24 hours
  • non urgent blocked drains within 28 days
  • traffic signal faults within two hours

To check on the progress on any issues listed above, you can contact us:

Telephone: 01582 510333
Email: highways@luton.gov.uk