Online forms back online
Our online forms are now available and you can submit applications. Our provider, Granicus have investigated and resolved the issue. We'll continue to monitor the system. Apologies for any inconvenience caused earlier.
Report an issue with a road, a street or your environment
How to report an issue with a road, a street or an environmental issue where you live, what you can report, what happens after you submit a report.
After you report an issue with a road or street
We aim to fix:
- potholes deeper than 50mm or residential roads within 24 hours of assessment
- potholes deeper than 30mm on main roads within 24 hours of asessment
- damaged pavements greater than 20mm within 24 hours of assessment
- street lights within five working days unless there is a problem with the electricity supply, which could take longer
- blocked drains that result in flooding within 24 hours
- non urgent blocked drains within 28 days
- traffic signal faults within two hours
To check on the progress on any issues listed above, you can contact us:
Telephone: 01582 510333 (between the hours of 8am to 5pm , Monday to Friday)
Out of office hours telephone number: 03007 900346 (between 5pm to 8am, Monday to Friday, 24 hours support over the weekend, Please note: additional call charge per minute plus your phone company’s access charge)
Email: highways@luton.gov.uk