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Housing register change of circumstance

If you've applied for council housing but your circumstances have now changed, for example your income has changed, you must let us know straightaway.

When you let us know

You'll need to let us know if:

  • your income has changed
  • somebody has joined or left your household
  • your contact details such as email or phone number have changed
  • there has been a change in your immigration status
  • a significant change in a medical condition and how it is impacted by your housing

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Evidence you'll need to provide

You'll need to provide us with evidence of any change to your circumstances before we can update your application.

Do not send original documents through the post.

Documentary evidence required for new household members over 18 years

Proof of identity:

  • passport, birth certificate or driving licence
  • proof of National Insurance number such as:
    • National Insurance number card
    • payslips or P45/P60
    • benefit award letters

Proof of income:

  • proof of all state benefits received
  • confirmation of any earnings:
    • the person’s last two payslips, if paid monthly
    • last four, if paid weekly or every two weeks
    • alternatively, a copy of the contract of employment
  • evidence of any other income

Savings and investments:

  • bank statements or passbooks - showing two month’s transactions
  • share certificates
  • premium Bonds
  • national savings certificates
  • statements for:
    • Individual savings account (ISA)
    • Personal equity plan (PEP)
    • Tax exempt special savings account (TESSA)
  • redundancy notice
  • solicitors letters regarding proof of inheritance or sale of property

Additional adult household members will not automatically be added to an application.

Adding new household members

Adults requiring an extra bedroom will only be added to an application if they have a demonstrable, permanent need to live with the applicant.

Document uploads

You'll be required to upload documents to this form to support your application.

The maximum single document size you can upload is 2MB. If you have any file(s) larger than this, visit our electronic document guidance for advice on how to reduce it.