If you need to arrange supervised visits with your children, or you're a social worker arranging family time (contact) for a client, The Manor Centre aims to provide a friendly, safe and welcoming environment where quality supervised family time can take place.
Trained staff are on hand to provide support, advice and guidance to parents to help them build on their parenting skills. As part of supervising Family Time staff can assess relationships, family dynamics and monitor improvements.
Family time can benefit children and birth relatives in numerous ways:
- it can ease the sense of loss and provide reassurance for both children and their relatives
- it can help to maintain family relationships
- through family time children are able to gain a greater understanding of their history and identity, which may enhance their self-esteem
The Manor Centre is new and refurbished and the following facilities are available:
- ten furnished rooms – all rooms have kitchenettes with microwave and sinks
- two rooms with full kitchens for baking and cooking with children
- bathing facilities available
- a secure outdoor play area with basketball net, outdoor toys and equipment
- age appropriate toys available
- arts and crafts materials
- cots, prams, high chairs and bedding
- baby changing facilities
- bottles, sterilising equipment
- access to resources and tools for service users with learning difficulties
- disabled access
The centre provides supervised family time for any of the following:
- children aged up to 18 years old and their significant relatives
- children subject to court orders
- parents and children with mental health, learning difficulties and/or physical disabilities
- parents who have a history of, or are currently undergoing treatment for, drug and alcohol misuse
- families from diverse ethnic, religious and cultural backgrounds
Referrals
Referrals are accepted both privately and internally from Luton Council. For information regarding referrals to The Manor Centre, contact us:
Telephone: 01582 415401
Manor Contact Centre rates
| Item | Cost | Detail |
|---|---|---|
| Ad hoc tests e.g. drug and alcohol | £15.00 | per test |
| Administration fee: set up fee for new families | £60.00 | one off fee |
| Administrative fee: per cancellation of room only booking | £19.50 | per cancellation |
| Administrative fee: per cancellation of supervised session/room booking | £56.00 | per cancellation |
| BSL Interpreter fee | At cost of Service | per hour |
| Employee only rate - community FTS | £25.00 | per hour |
| Employee only rate - report writing | £30.00 | per report |
| Handover only | £25.00 | per handover |
| Handover only: cancellation within 48 hours | £20.00 | per cancellation |
| If two workers are required to supervise the session additional fee | £25.00 | per hour |
| Interpreter fee | At cost of Service | per hour |
| Interpreter organisation fee | £30.00 | one off fee |
| Local Authority cases only - review meetings (offer max once every six sessions) | £25.00 | per report |
| Loosely supervised - one hour of staff time for up to three hour session | £25.00 | up to three hours |
| Room hire & employee rate for supervised contacts | £53.00 | per hour |
| Room only hire for unsupervised contacts | £23.00 | per hour |
| Virtual supervised session | £25.00 | up to one hour |