Intermittent telephone issues
We are currently experiencing issues with our telephone lines. This is being investigated urgently and we apologise for any inconvenience this may have caused you. We will provide updates as soon as possible.
Apply for a Council Tax refund
If your Council Tax account is in credit, you can ask for a refund.
Your account could be in credit because you've:
- paid too much
- moved to another address and closed your Council Tax account
- been awarded a discount or an exemption
- been awarded Council Tax Reduction
- had a change to your Council Tax band
Refunds will be paid direct into the bank account of the person named on the Council Tax bill. If you pay by Direct Debit, we will refund the payment to the bank account it came from.
We no longer issue refunds by cheque or make payments into savings accounts.
Complete the online form
You will need to provide your:
- personal details
- contact details
- bank account details
- Council Tax reference number