Intermittent telephone issues
We are currently experiencing issues with our telephone lines. This is being investigated urgently and we apologise for any inconvenience this may have caused you. We will provide updates as soon as possible.
If someone in your household provides care or support (or both) to another person in your home, they may be disregarded from Council Tax.
If a carer is living in your home you may be entitled to a discount.
If you are a carer who has moved in with someone to care for them, you may be exempt from paying Council Tax on your former home.
The person who is providing the care or support must:
The person being cared for must be someone who gets one of these benefits:
They are not eligible if:
If you have left your own home to provide care you may be exempt if:
Even if you have not moved out of your home you may still be exempt.
If you are caring for someone outside of Luton we need to agree with the other local council that your main home has changed.
If your former home is outside Luton you will need to contact the local council there.
You must still pay the amount on your Council Tax bill until you hear from us.
If you qualify for the discount, we’ll check every year that you're still entitled to it.
We usually will not backdate a discount because it is almost impossible to verify. We might consider it if you provide strong evidence and our internal checks support the claim.
Use our enquiry form to: