This is our policy on handling complaints relating to adult social care services.
The policy covers:
- the types of complaints you can make
- support available to make a complaint
- timescales for responses
- complaints involving other organisations and our duty to co-operate
- exclusions
Go to adult social care complaints
Document details
This policy:
- is owned by Adult Social Care
- was published in October 2024
- is current and up to date
File attachments