Trading Standards protects consumers and supports fair business in Luton by enforcing key regulations and offering advice to residents and businesses.
Trading standards in Luton
Our Trading Standards team works to protect consumers and support fair, safe and legal business practices in Luton and beyond.
We enforce a wide range of laws, including those relating to:
- fair trading
- product safety
- weights and measures
- tackling rogue traders and unfair or restrictive business practices
This work helps protect both consumers and legitimate businesses.
Reporting illicit tobacco
If you have information about illicit tobacco in Luton, please report it. All information is treated in strict confidence.
Consumer advice
For advice or to make a complaint about a trader or business contact the Citizens Advice consumer helpline or visit their website.
Telephone: 0808 223 1133
Website: Citizens Advice
Business advice
Businesses can find comprehensive guidance at Business Companion, provided by the Chartered Trading Standards Institute and the Department for Business, Energy and Industrial Strategy.
Website: Business Companion
You can also get advice on consumer rights by calling the Citizens Advice consumer helpline.
Telephone: 03454 040506
General guidance on starting or running a business is available from:
Website: South Midlands Growth Hub
If you cannot find the information you need and have a question about:
- your legal responsibilities for the products or services you supply or plan to supply
- the rights of your customers
Buy With Confidence scheme
Local businesses can apply to join the Buy With Confidence approved trader scheme. Visit the Buy With Confidence website for more information.
Website: Buy With Confidence