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Primary authority partnerships

Primary authority partnerships let businesses receive reliable regulatory advice from one council that is recognised nationwide, helping them stay compliant and reduce duplicated checks.

Primary authority partnerships

Primary authority partnerships are a government scheme that helps businesses receive consistent and reliable regulatory advice, even if they operate across multiple council areas. The scheme can also support single‑site businesses.

How the scheme works

A business forms a partnership with one local authority, which then provides assured advice on environmental health, health and safety, trading standards and certain licensing matters. This advice must be accepted by all other councils in England, reducing duplicated checks and lowering the risk of non‑compliance.

The scheme is set out in the Regulatory Enforcement and Sanctions Act 2008 (as amended). Trade associations can also create coordinated partnerships on behalf of their members.

Benefits and support available

Local authorities can recover the costs of providing businesses with advice, helping reduce administrative burdens and protecting businesses from enforcement issues caused by inconsistent guidance. Through a primary authority partnership, councils can offer support such as:

  • reviewing policies and procedures for legal compliance
  • preparing risk‑based inspection plans
  • providing detailed business advice
  • handling referrals from other councils
  • offering coordinated guidance to trade association members

To discuss forming a partnership and for more information: 

Email: primary.authority@luton.gov.uk
Website: Regulatory Delivery

Eligibility

You may be able to form a partnership if you:

  • trade in two or more local authority areas
  • operate as a single business
  • run an internet‑based company
  • are a trade association

Fees and charges

Charges are based on the time needed to support your business and follow a cost recovery model. Most partnerships start at a minimum of one day per month, using the council’s traded service day rate. To arrange a discussion about your needs.

Email: primary.authority@luton.gov.uk

Activities included in a partnership

A partnership may cover:

  • referrals and trade enquiries
  • regular meetings
  • formal primary authority advice
  • complaints and trend analysis
  • review of processes and procedures
  • updates on legislation
  • staff training
  • any other agreed support

If you are starting a new business in Luton or operate only within the town, some initial advice is available free of charge.