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Council Tax Exceptional Hardship
Who can apply, what you need to provide with your application, and how to ask for a review if you do not agree with a decision on your application.
Who can claim
If you experience exceptional circumstances of financial hardship, then you may be able to claim some discretionary assistance with your Council Tax.
Council Tax Exceptional Hardship is a discretionary scheme set up by us and funded by Council Tax payers of the borough. Payment of any award under this scheme is dependent upon sufficient funds being available within our budget. Our budget for this is limited so the help available will be for a set period and amount.
This is not a cash payment, but an account balancing payment to help manage a debt.
Council Tax Exceptional Hardship Scheme 2025 to 2026
For further details of the scheme, such as its objectives and legislation, read our Council Tax Exceptional Hardship Scheme 2025 to 2026 document.