Wednesday 8th April 2020
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Communication, Engagement and Consultations

Sub heading

We're committed to protecting your privacy when you use our services. We have a data protection officer who makes sure we respect your rights and follow the law.
 
If you have any concerns or questions about how we look after your personal information, please contact us at [email protected]

Data controller

Robin Porter
Luton Council, Town Hall, George Street, Luton, LU1 2BQ

Data Protection Officer

Katy Bodycombe

Personal data

Personal data
Name, email address, gender, age
 
Special category data
Ethnicity, disability

Purpose for using it

We send our citizens information from time to time to keep them informed about the services we provide and events we organise.
 
We periodically consult with different groups to understand service need, improve services or design new services.

Lawful basis

The Comms team uses you personal data under the following categories: uses you personal data under the following categories:
  • personal data: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
  • special category data: processing is necessary in the field of social protection

Who we share it with

None

Why we share it with them

n/a

Any automated decision making or profiling

None

Transfer of data to another country

None

Retention period

The data will be kept in accordance with our retention schedule.

Exercising your rights

You have the right to ask us to amend or delete your data as well transfer or limit its use. You also have the right to request a review of an automated decision where you think this is wrong.
 
Each request will be considered individually. Where we are required to keep your data by law we may be unable to action your request. In all circumstances we will explain our decision making in writing to you.
 
Please see our main privacy statement using the orange button below If you want more information on how:
  • we keep your data safe
  • to request a change to the records we hold
  • to make a complaint

 

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