Time limits for notifying changes in circumstances:
- Universal Credit - you must inform DWP of any changes immediately
- Council Tax Reduction - you have to tell us within one month from the date the change occurred
- Housing Benefit - you have to tell us within one month from the date the change occurred
There are two options to choose from depending on your personal circumstances.
I am in receipt of, or have applied for, Universal Credit
If you have started a claim for, or are already in receipt of, Universal Credit, you need to notify DWP of any changes to your circumstances immediately.
PLEASE NOTE: if you receive Housing Benefit and/or Council Tax Reduction from us as part of your Universal Credit, you also need to notify us, see below for further guidance.
I am in receipt of housing benefit and/or Council Tax reduction from Luton Council
A change in circumstances needs to be reported through MyAccount.
Please note: You will need your Council Tax Account Number and Housing Benefit / Council Tax Reduction Claim Reference Number as applicable.
Report a change of circumstance
Supporting Evidences for a Change in Circumstance
If you are in receipt of benefits you will be asked to upload documents to support your change of circumstance through a separate link: www.luton.gov.uk/documents.
This page has guidance on the types of documents we accept and more, as well as a link to upload your proofs.
Changes reported by Her Majesty’s Revenue and Customs (HMRC).
Please be aware that a benefit claim may also be adjusted periodically using Earnings and/or Pension details as verified by Real Time Information (RTI) received from Her Majesty’s Revenue and Customs (HMRC). You do not need to contact us about this, if we need to discuss this further we will get in touch with you.