Tuesday 11th August 2020
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Council tenancies and transfers

Sub heading

Apply for a transfer of accommodation

Apply for a council home

Bidding for vacant council and housing association homes

To be considered for available council or housing association properties you must be on our housing register, or on our transfer list if you’re already a tenant (see above).

How do I bid for a home?

Once your application has been assessed, we’ll give you login details for our lettings service, Bedfordshire Homefinder. We’ll also tell you which property types you can bid on.

'Bidding' means you register your interest in a vacant property that will meet your household’s needs.

You can only bid on the type of properties of a size that you are eligible for.

We may let you know in writing if there are certain types of properties that you won't be considered for, such as properties with stairs if you have a medical problem that means you need ground floor accommodation.

Properties will be advertised for six days every week (from Thursday to Tuesday). This is known as the ‘bidding cycle’. You can bid for up to three properties in each bidding cycle.

If you don’t bid, we cannot consider you for any properties.

Login to Bedfordshire Homefinder

Property adverts on Homefinder will use both text and symbols to describe available properties.

Read a guide to Homefinder symbols

If you have any questions about bidding, this quick guide should help.

Homefinder bidding quick guide

I don’t have internet access at home

You can find out what properties are available this week by downloading our Homefinder leaflet. This is updated every Monday.

See latest available properties

If you don’t have access to the internet, you can use one of our self service computers in locations across Luton.

You can also take home a printed copy of the leaflet from the customer services centre at the Town Hall.

Bid using the Home Connect app

The Home Connect app makes searching, bidding, and managing your property bids easier than ever. Download the app using the links below. See the app user guide for more information.

Let the system bid for you

If you genuinely can’t make bids for yourself, there is a way the HomeFinder system can place bids on suitable properties for you.

Speak to our Allocations team on 01582 546646 or call into our Customer Services Centre at the Town Hall if you’d find this service useful.

Will I get the home I bid on?

There aren't enough empty properties for us to help everybody on the housing register and transfer list, so placing a bid does not guarantee that you'ill be offered the property.

We allocate properties by placing bidders in order of their banding priority. When you place your bid you'll be shown your bid position on the property shortlist.

You can bid on up to three properties in each bidding cycle.

See top tips for successful bidding

Adapted or accessible homes

Very few council or housing association homes are suitable for applicants with disabilities or mobility problems.

This means it's important that these properties are let to households who really need them.

If you need a property of this type we would have awarded your application a ‘MOB’ code under the terms of our accessible housing register when your application was assessed.

Available properties that are suitable for applicants with disabilities or mobility problems will be clearly labelled on the Bedfordshire Homefinder property advert

Bids placed by applicants with 'MOB' codes will be prioritised on the property shortlists.

If you need help using the register or placing bids for available properties, please contact the Allocations team on 01582 546646 or call into our Customer Services Centre at the Town Hall.

Join the housing register

What is unacceptable behaviour?

Contact us

For more housing advice please contact:

Housing Solutions team
Luton Council
Town Hall
George Street
Luton
Bedfordshire LU1 2BQ
Email: [email protected]

 
 
 
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