Wednesday 5th August 2020
Welcome to
A-Z of services
Text size

I'm self-isolating and need support

Sub heading

Shielding guidance

Those who have been shielding have been asked to continue to do so until 17 August 2020. All those on the shielding list would have received a letter from the government and follow up phone calls from the council to advise them of this and the changes to the food deliveries.

Govern​ment support for extremely vulnerable adults

For those who fall within an extremely vulnerable group and have a received letter advising them of this, you should register for support on the government website. If you need urgent support please call 01582 548955 (open Monday to Friday, 9am to 5pm).

GOV.UK support for extremely vulnerable adults ​​

Supporting vulnerable adults

The government's advice is that everyone should do what they can to stop coronavirus spreading through:
Most people who need to self-isolate will be able to arrange for help with food, shopping, prescriptions or other urgent supplies through their family, friends and neighbours. We're already seeing lots of great work out in the community and we need this to continue to help us all get through Covid-19.
Supermarkets are offering specific shopping times for the elderly, the vulnerable and their carers. We’ve put together a list of local supermarkets, opening times and any further information you may find useful.

Find a local group or organisation offering support


Food and shopping   Prescription support   Loneliness and wellbeing   Other

If you still can't find what you're looking for

You can contact us if you need support during this time, and you fall into one of these categories:
  • 70 and over
  • self isolating
  • pregnant
  • have underlying medical conditions (receive the flu jab)
  • young people and families with no recourse to public funds eg cannot access benefits
We’re working with our voluntary sector partners to coordinate volunteers to ensure the most vulnerable people get the help they need.
To ensure a speedy response we encourage all those who need support to first use the buttons above to look through our directory of charities and local organisations who are already operating in your area. These organisations can provide you with immediate support.
If you still can’t find what you're looking for or need immediate support, please call 01582 548955 (open 9am to 5pm, Monday to Friday). Alternatively, for non-urgent support, complete our online form.
Contact us
rating button