Empty homes review
You may have recently received a review letter about the occupancy status of your property. In support of the Government’s initiative to tackle the shortfall in national housing, Luton Borough Council is currently undertaking a review of empty Council Tax properties. Please follow the link below to update the property records for your address.
The review is being managed on behalf of the council by Capacitygrid. Capacitygrid’s contact details are on your review letter.
Completing the review
The empty homes review form will take 5 to 10 minutes to complete, and you will need the passcode numbers on your review letter.
Lost your review letter
Please telephone Capacitygrid on 0300 303 2076. Lines are open between 8.45am and 5.00pm, Monday to Friday.
Enquiry form
Contact us via this form if you can't find the information you're looking for.